We’ve streamlined our process to eliminate delays and decision fatigue. With a clear brief, senior designers, and focused project time, we can deliver world-class work quickly — without compromising quality.

Absolutely! We have built-in feedback rounds to ensure the final result aligns perfectly with your vision and business goals.

Just complete our onboarding questionnaire. It covers everything we need — your business goals, audience, competitors, and visual preferences. From there, we create a Reverse Brief for you to approve.

You’ll work directly with our senior design team — no juniors or account managers in between. We limit bookings so your project gets 100% focus during the sprint.

We provide two distinct brand directions based on your approved Reverse Brief. In the rare case that neither concept feels right, we’ll work with you directly to understand what’s missing. If neither option truly aligns, we can offer an additional concept at a discounted fee to ensure we land on something you’re confident in!

Our sprint is designed to move fast and stay focused — so we include one round of refinements after the concept presentation. That’s usually all it takes to get things just right. If you need more than one round, we’re happy to offer extra refinement days starting from $1,000/day. But in most cases, clear briefing up front + focused feedback = an approved in brand in five days.

Yes — we welcome refinement feedback at key stages. You’ll review the Reverse Brief (before design begins) and give input after the pitch deck is delivered (Day 3) before finalisation.

You’ll receive your logo in PNG (for web) and EPS (for print), plus all other assets (fonts, mockups, brand kit) neatly packaged and ready to use across platforms.

We use open-source (free) fonts to ensure your brand is accessible, flexible, and easy to manage — without the need for ongoing font licensing costs. These fonts are professional-grade, web-safe, and widely supported across platforms. If you ever need to share your brand assets with others, there’s no red tape or extra fees — it’s yours to use freely.

Yes — once final payment is made, you own full rights to all approved brand assets, including your logo, colours, and typography system. You’re free to use them however you like across print, digital, or future campaigns. We may showcase the work in our portfolio unless otherwise agreed.

You can provide feedback at two key stages: 1. After reviewing the Reverse Brief (Day 0) – This is your opportunity to confirm that we’ve captured your business, audience, tone, and creative direction accurately before design begins. 2. After receiving the pitch deck (Day 3) – You can share feedback on the chosen concept, including refinements to logo, colour, typography, or mockup applications. Minor adjustments are welcomed to ensure the final identity feels right.

Minor adjustments are small refinements made after concept delivery. These might include tweaks to colour, typography, spacing, or logo proportions — adjustments that don’t alter the core idea.

Major adjustments involve shifting the overall creative direction, such as redesigning the logo concept, changing the visual style entirely, or revisiting the strategic foundation. These usually fall outside the sprint scope and may require an additional fee or extended timeline.

Our sprint model is designed to run as five consecutive working days for maximum focus and momentum. Pausing or splitting days disrupts the process and results. However, if you foresee delays (e.g. needing extra approval time), let us know — we’re happy to discuss flexible options where possible.

Our sprint model runs on momentum. Once we lock in your project week, we’ll reserve those dates in the calendar and ask you to do the same. Then, to stay on track, we ask clients to make timely responses (typically within 12 hours) to keep things moving.